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Question

Which two use cases can be accomplished using the Finesse JavaScript library? (Choose two.)

Answers

A. Integrate customer relationship management capabilities into the Finesse agent desktop.

B. Build a custom browser-based agent desktop.

C. Build a Finesse gadget to add quick dial to the Finesse agent desktop.

D. Build a Finesse gadget to create new agents on the Finesse system.

E. Build a Finesse gadget to configure Finesse log levels for the Finesse administrator console.