Configurations to Correct Email Display Issues

B.

The issue reported by the user indicates that the email client is not displaying images or graphics. This can be caused by different factors, such as the email client's settings or the network configuration. To determine the appropriate solution, the technician should follow a troubleshooting process that involves isolating the issue and testing different solutions.

Out of the listed options, the most likely configurations that would correct this behavior are B and E.

Option B: Change the security settings of the email client. The email client's security settings might be blocking images or graphics from being displayed. The technician should check the email client's security settings and ensure that they are not set to block images or attachments. If the settings are blocking images, the technician can change the settings to allow images and graphics to be displayed.

Option E: Change the trusted sites in the browser settings. The email client may rely on the browser to display images or graphics. If the email client is not set as a trusted site in the browser's settings, the browser may block the display of images or graphics. The technician should check the browser's settings and add the email client as a trusted site. This will allow the browser to display images and graphics from the email client.

Option A: Change the email settings in antivirus. Antivirus software can sometimes block images or attachments in emails for security reasons. However, it is less likely to be the cause of the problem described by the user. Changing the email settings in antivirus should be considered if other solutions do not work.

Option C: Change the firewall security settings. Firewall settings can also block images or attachments in emails for security reasons. However, it is less likely to be the cause of the problem described by the user. Changing the firewall security settings should be considered if other solutions do not work.

Option D: Change the email proxy settings. Email proxy settings are used to redirect email traffic through a proxy server. However, it is less likely to be the cause of the problem described by the user. Changing the email proxy settings should be considered if other solutions do not work.

In conclusion, the most likely solutions to the problem described by the user are changing the security settings of the email client or adding the email client as a trusted site in the browser's settings.