A systems administrator is trying to establish an RDP session from a desktop to a server in the cloud.
However, the connection appears to be refused even through the VM is responding to ICMP echo requests.
Which of the following should the administrator check FIRST?
Click on the arrows to vote for the correct answer
A. B. C. D.D.
The first thing that the systems administrator should check when trying to establish an RDP session from a desktop to a server in the cloud, and receiving a refusal, is the firewall.
Firewalls are designed to block unauthorized access to a system. In this case, the firewall could be blocking the RDP traffic from reaching the server. The administrator should check the firewall settings on both the desktop and the server to ensure that the necessary ports are open and that the RDP traffic is allowed to pass through.
The second thing that the administrator should check is the subnet. The subnet is the range of IP addresses that are used on the network. The desktop and the server must be on the same subnet for the RDP connection to work. If they are on different subnets, the administrator may need to reconfigure the network settings to ensure that they are on the same subnet.
The third thing that the administrator should check is the gateway. The gateway is the device that connects the network to the internet. If the gateway is misconfigured, it could be blocking the RDP traffic from reaching the server. The administrator should check the gateway settings to ensure that it is properly configured to allow RDP traffic.
Lastly, the administrator should check the services. If the RDP service is not running on the server, the desktop will not be able to establish an RDP connection. The administrator should check the server to ensure that the RDP service is running and that it is properly configured.
In summary, the systems administrator should check the firewall first, then the subnet, the gateway, and the services in that order when trying to establish an RDP session from a desktop to a server in the cloud.