Sensitive Information Handling Best Practices | Exam FC0-U61

Handling Sensitive Information

Question

Which of the following is an example of information a company would ask employees to handle in a sensitive manner?

Answers

Explanations

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A. B. C. D.

A.

A company would ask employees to handle certain information in a sensitive manner to protect the privacy and security of individuals and the company's sensitive information.

Out of the options provided, the information that a company would ask employees to handle in a sensitive manner is A. Customer date of birth. The date of birth is considered Personally Identifiable Information (PII), which is any data that could be used to identify a specific individual. This type of information can be used for identity theft, fraud, and other illegal activities. Therefore, it is important that employees protect the confidentiality and privacy of customer date of birth by not sharing it with unauthorized individuals, keeping it secure, and properly disposing of it when no longer needed.

The other options provided, such as B. The first and last name of the CEO, C. Customer service number, and D. Company social media screen name, are not necessarily considered sensitive information, but they still require appropriate handling. The CEO's name, for example, may be publicly available and not considered confidential, but it is still important to maintain professionalism and not share any company information or discuss sensitive topics without proper authorization. Similarly, the customer service number and company social media screen name may not be confidential, but they still require appropriate handling to ensure customer satisfaction and maintain the company's reputation.

In summary, companies should ask their employees to handle sensitive information in a responsible and professional manner to protect the privacy and security of individuals and the company's sensitive information.