Hardware Troubleshooting for Server Crashes with BSOD | CompTIA Server+ Exam

Identifying the Problematic Hardware Component

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Question

A server repeatedly crashes with a BSOD when running an application that uses a high amount of system resources.

Which of the following hardware components MOST likely needs to be checked by a technician?

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Explanations

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A.

Based on the scenario provided, when the server runs an application that uses a high amount of system resources, it crashes repeatedly with a BSOD. This issue may indicate that the server's hardware is unable to handle the workload, which could cause the system to fail. Therefore, a technician needs to check the hardware components to identify the source of the issue.

Out of the given options, the most likely hardware component that needs to be checked is memory or RAM (Random Access Memory), which is responsible for temporarily storing data and instructions that the CPU needs to process. When the system lacks sufficient RAM, it may cause the application to use the hard drive instead, which is much slower than RAM, leading to slow performance or crashes.

When an application needs more RAM than is available, it may trigger a BSOD, indicating a system crash. In this case, checking the memory modules should be the first step in resolving the issue. This can be done by running memory diagnostic tools that check for errors or by physically inspecting the modules for damage or loose connections.

While other hardware components, such as the hard drive, RAID controller, or CPU, may also be contributing factors to the issue, based on the scenario, memory is the most likely culprit.

To summarize, a server repeatedly crashing with a BSOD when running an application that uses a high amount of system resources most likely indicates a memory-related issue, and a technician should check the memory modules to identify and resolve the problem.