Version 5.0 of Line-of-Business Software Patch: Administrator's First Step

Upgrade to New OS and SQL: Administrator's Guide

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Question

A line-of-business software patch notification is received.

The notification indicates that version 5.0 of the software has new features that the accounting department has been expecting.

The update requires a new version of the OS and new version of SQL on the server.

Which of the following should the administrator perform FIRST?

Answers

Explanations

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A. B. C. D.

C.

Based on the scenario provided, the administrator needs to perform several steps to ensure that the line-of-business software patch is implemented correctly. Here is a detailed explanation of each of the options provided:

A. Schedule downtime to update the OS and SQL on the server: Before scheduling downtime, it is important to ensure that the new version of the operating system and SQL meet the requirements of the line-of-business software. In addition, it is also important to ensure that any critical data is backed up before making any changes to the server. Therefore, it may be more appropriate to perform the next step before scheduling downtime.

B. Download and test the new version: Downloading and testing the new version is a crucial step in ensuring that the line-of-business software patch is implemented successfully. Testing should be performed in a controlled environment, such as a test server or virtual machine, to ensure that any issues are identified before the patch is applied to the production environment. This step may also help determine any additional hardware or software requirements necessary to support the new version of the software.

C. Develop a plan to build a test server: Building a test server is a recommended step to ensure that the line-of-business software patch is implemented without disrupting critical business operations. A test server can be used to simulate the production environment, allowing the administrator to test the new software patch without risking any potential downtime or data loss. However, this step may not be necessary if a suitable test environment already exists.

D. Request feedback from the accounting department: While it is important to consider the needs and requirements of the accounting department, requesting feedback should not be the first step in implementing the software patch. The first priority should be to ensure that the patch is thoroughly tested in a controlled environment and that any potential issues are identified and resolved before it is applied to the production environment.

Therefore, based on the given scenario, the best course of action would be to first download and test the new version of the line-of-business software in a controlled environment, before scheduling downtime to update the OS and SQL on the server.