What is an SLA?

B.

The correct answer is B. A contract that details the device replacement time frames.

An SLA (Service Level Agreement) is a contract between a service provider and a client that outlines the level of service that will be provided, including details such as uptime, availability, and response times. The SLA sets expectations for the service provider and defines what the client can expect in terms of service delivery.

Option A, "A document stating the impact analysis of a nonfunctional server" is not an SLA. Rather, it may be a document related to disaster recovery or business continuity planning.

Option C, "A contract that details the correct equipment disposal laws" is not an SLA either. It may be a document outlining policies and procedures for the proper disposal of equipment to ensure compliance with environmental regulations.

Option D, "A statement of compliance with local laws and regulations" is also not an SLA. It is a document outlining compliance with legal requirements and regulations, such as data protection or privacy laws.

Therefore, the correct answer is B, "A contract that details the device replacement time frames," as this is an example of an SLA that outlines the expectations for replacement of equipment in case of a failure, and sets the timeframe within which the replacement should occur to meet the agreed service level.