Best Course of Action for Handling Confused Learners

B.

In this scenario, the instructor is faced with a learner who is growing increasingly confused and is now asking questions that are distracting the rest of the class. The instructor needs to take the appropriate course of action to ensure that the learner's questions are addressed while also keeping the class on track.

Option A, which is to inform the class that they need to move on to new material, is not the best course of action in this situation. This would not address the learner's questions and would also leave the learner feeling unsupported.

Option B, which is to take the learner's questions into private chat, is a good course of action. This would allow the instructor to address the learner's questions without disrupting the flow of the class. However, it may also leave the rest of the class feeling left out or confused.

Option C, which is to use the learner's questions to reinforce the material for the entire class, is also a good course of action. This would allow the instructor to address the learner's questions while also reinforcing the material for the rest of the class. However, this may also prolong the class or lead to further distractions.

Option D, which is to recommend the learner seek outside tutoring, is not the best course of action. This would leave the learner feeling unsupported and may also discourage them from continuing with the course.

Therefore, the best course of action for the instructor in this situation is to take the learner's questions into private chat (Option B) and address them there. The instructor can then summarize the questions and answers for the rest of the class to ensure that everyone is on the same page. This will allow the instructor to address the learner's questions while also keeping the rest of the class on track.