CTT+ Exam: How Instructors Should Respond to Learners Joking About Facilities

How Instructors Should Respond

Question

During a break several learners are in the room joking about the facility and ask the instructor their opinion of the facilities.

Which of the following describes how the instructor should respond?

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

C.

The most appropriate response for an instructor in this situation would be to select option B: Correct the learners for joking about the facilities and remind them about professional behavior.

Explanation:

As an instructor, it is essential to maintain a professional demeanor at all times, and this includes during breaks. If learners ask for an opinion on the facilities, the instructor should acknowledge their question but avoid making negative comments. Instead, the instructor can redirect the conversation to focus on the course content or ask the learners about their experience in the class so far.

Option A, removing the learners from the course for their unprofessional behavior, would be an extreme measure and should only be used in situations where learners' behavior is disruptive or inappropriate.

Option C, joining the conversation and avoiding negative comments about the facilities, may seem like a good idea, but it can be difficult to maintain a neutral position without appearing disingenuous or insincere. It is also possible that negative comments about the facilities could emerge, and the instructor would be in a position where they cannot provide an honest opinion.

Option D, joining the conversation and joking about the facilities, would be inappropriate and unprofessional. It could also be perceived as the instructor agreeing with the negative comments and potentially harm the credibility of the instructor and the organization.

Overall, the best approach for an instructor in this situation is to maintain a professional demeanor, redirect the conversation back to the course content, and avoid making negative comments about the facilities.