A training class has been rescheduled for one hour earlier than originally planned.
Ten of the fifteen participants arrived at the adjusted start time.
The remaining learners will likely not arrive until the original start time.
Which of the following would be the BEST action for the instructor to take in this instance?
Click on the arrows to vote for the correct answer
A. B. C. D.C.
The BEST action for the instructor to take in this instance would be option C: Inform the client of the discrepancy and begin the course on time.
Explanation: Rescheduling a training class can cause confusion and inconvenience to the participants. In this scenario, the class has been rescheduled for one hour earlier than the original start time, and only ten out of fifteen participants arrived at the adjusted start time. It is important for the instructor to handle this situation professionally and minimize further disruptions.
Option A, which suggests the instructor should explain to the ten participants present that this was not an error on their part, and suggest they speak with the scheduler to voice their concerns, may not be the best approach. This option could lead to dissatisfaction among the participants, and the instructor may be perceived as being defensive. It also does not provide a solution to the problem.
Option B, which suggests the instructor should conduct individual interviews at the end of the session to provide insight on whether this type of mistake happens frequently, may not be the best approach either. This option does not address the immediate problem of having some participants missing the start of the session.
Option D, which suggests the instructor should suggest to the client that the class be cancelled and rescheduled for another time, may not be the best approach either. Cancelling the class and rescheduling it for another time could cause further inconvenience and may not be feasible, especially if some participants have already made travel arrangements to attend the training.
Option C, which suggests the instructor should inform the client of the discrepancy and begin the course on time, is the best approach. By informing the client of the discrepancy, the instructor can clarify any confusion and address any concerns that the client may have. Beginning the course on time would also minimize any further disruptions and ensure that the training session can proceed as planned.
In conclusion, the BEST action for the instructor to take in this instance would be to inform the client of the discrepancy and begin the course on time.