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Question 2

Your company uses Microsoft System Center "" Service Manager on its on-premises network.

You plan to deploy several services to Azure.

You need to recommend a solution to push Azure service health alerts to Service Manager.

What should you include in the recommendation?




The IT Service Management Connector (ITSMC) allows you to connect Azure and a supported IT Service Management (ITSM) product/service.

Azure services like Log Analytics and Azure Monitor provide tools to detect, analyze and troubleshoot issues with your Azure and non-Azure resources. However, the work items related to an issue typically reside in an ITSM product/servicThe ITSM connector provides a bi-directional connection between Azure and ITSM tools to help you resolve issues faster.

ITSMC supports connections with the following ITSM tools:


System Center Service Manager



With ITSMC, you can:

Create work items in ITSM tool, based on your Azure alerts (metric alerts, Activity Log alerts and Log Analytics alerts).

Optionally, you can sync your incident and change request data from your ITSM tool to an Azure Log Analytics workspace.



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