Adding a Scale Unit Node in Azure Stack Hub: Remediation Steps

Troubleshooting Stopped Nodes in Azure Stack Hub

Question

When you add a scale unit node in Azure Stack Hub, the add scale unit node operation fails but 1 or more nodes are listed with Stopped status.

Which of the following is the best remediation that you should follow in this scenario?

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

Correct Answer: A

In the scenario where the add scale unit node operation fails but 1 or more nodes are listed with Stopped status, the remediation is to use Repair operation for repairing 1 or more nodes.

Option A is correct.

Use Repair operation for repairing 1 or more nodes is the correct remediation for the given scenario.

Option B is incorrect.

The given remediation is best when 1 or more scale unit nodes have been added but the storage expansion fails.

Option C is incorrect.

In case of an alert that indicates the storage scale-out job failed, the recommended strategy is to contact support.

Option D is incorrect.

Signing in again is not the right remediation in the given scenario.

To know more about adding scale unit nodes, please visit the below-given link:

When adding a scale unit node in Azure Stack Hub, if the add scale unit node operation fails and one or more nodes are listed with Stopped status, it indicates that there is a problem with the node(s) that need to be addressed before the scale unit can be added successfully.

In this scenario, the best remediation to follow would be to use the Repair operation for repairing one or more nodes. This operation is designed to detect and fix common issues that can occur on Azure Stack Hub nodes, such as disk failures or network connectivity problems. However, it is important to note that only one repair operation can run at a time. So, if multiple nodes need to be repaired, they should be repaired one at a time.

To use the Repair operation, follow these steps:

  1. Log in to the Azure Stack Hub administrator portal.
  2. Navigate to the Infrastructure tab, and select Nodes.
  3. Identify the node(s) that are listed with Stopped status.
  4. Select the node(s) that need to be repaired, and click Repair.
  5. Follow the prompts to complete the repair operation.

If the Repair operation does not resolve the issue, the next step would be to use the privileged endpoint for reviewing the storage health. The privileged endpoint provides direct access to the underlying infrastructure of Azure Stack Hub, including the storage infrastructure. Reviewing the storage health can help identify issues that may be preventing the scale unit node from being added successfully.

If neither the Repair operation nor the privileged endpoint resolves the issue, the final option would be to contact support staff. Azure Stack Hub support staff can provide further assistance with troubleshooting and resolving the issue.