Retaining and Removing Mailbox and Licenses | Exam MS-500: Microsoft 365 Security Administration

Retaining and Removing Mailbox and Licenses

Question

You are an IT-administrator in your company.

The organization's lawyer is leaving the company.

You must make sure his mailbox is retained for 15 years as it might contain important information needed later.

After 15 years the mailbox should be deleted automatically.

You are also to remove his Office 365 licenses.

What should you do?Choose two options.

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D. E.

Correct Answers: B and C

You should assign a retention policy on the mailbox to retain the content for 15 years.

After the policy is applied you should delete the user to free up the license.

Option A is incorrect.

Blocking the account will prevent the user from logging on to Office 365, but it will not remove his licenses.

Option D is incorrect.

Enabling the archive on the user mailbox is not correct.

If you delete the user or manually remove his licenses, the associated archive will also be marked for removal.

Option E is incorrect.

Creating an identity protection policy is not relevant in this scenario.

To know more about retaining inactive mailboxes, please refer to the link below:

To retain the lawyer's mailbox for 15 years and delete it automatically after that, and to remove his Office 365 licenses, you should take the following steps:

  1. Assign a retention policy:

Assigning a retention policy to the lawyer's mailbox will ensure that the mailbox is retained for the specified period. A retention policy allows you to apply retention settings to email messages and other items in a mailbox to help users preserve their information for compliance and operational needs. In the Microsoft 365 compliance center, you can create a new retention policy or modify an existing one to specify the retention period for the lawyer's mailbox.

  1. Enable mailbox archive on the user mailbox:

Enabling mailbox archive on the user mailbox will ensure that the mailbox contents are preserved for the retention period. A mailbox archive is a specialized mailbox that's automatically created for users to archive their messages. With a retention policy in place, any items moved to the archive mailbox will be retained for the specified period.

  1. Remove Office 365 licenses:

Once you have assigned a retention policy and enabled mailbox archive, you can proceed to remove the Office 365 licenses assigned to the lawyer's account. This will ensure that the user account is not consuming any licenses and that no one can access the mailbox after the retention period.

  1. Block the user account:

While not strictly necessary, it may be a good idea to block the user account to prevent any further access to the mailbox or other company resources. This will also help to ensure that the account is not accidentally deleted before the retention period has expired.

In summary, to retain the lawyer's mailbox for 15 years and delete it automatically after that, and to remove his Office 365 licenses, you should assign a retention policy, enable mailbox archive, remove Office 365 licenses, and optionally block the user account.