Troubleshooting Microsoft Teams Call Quality for Branch Offices

Viewing Packet Loss during Microsoft Teams Calls to Branch Offices

Question

You work as a Systems Administrator for your company.

The company has a main office in New York and 20 branch offices in North America.

Some of the branch offices are in locations with low bandwidth Internet connectivity.

The company has a Microsoft 365 subscription.

All users in the company have a Microsoft 365 E3 license.

All users in the main office use Microsoft Teams for collaboration.

You want to roll out Microsoft Teams to all branch office users.

However, you are concerned about the branch offices Internet connectivity.

You plan to test Microsoft Teams call quality with test users in the branch offices.

Which of the following tools should you use to view the packet loss during Microsoft Teams calls to the branch offices?

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

B.

The tool that should be used to view the packet loss during Microsoft Teams calls to the branch offices is the Microsoft Teams Call Quality Dashboard (option B).

The Microsoft Teams Call Quality Dashboard is a tool that allows administrators to view call quality metrics such as network, media, and client performance for calls made in Microsoft Teams. The dashboard provides detailed reports and data on the call quality experienced by users, which can be used to troubleshoot issues and optimize the network for Microsoft Teams calls.

When rolling out Microsoft Teams to branch office users with low bandwidth Internet connectivity, it is important to ensure that the network is optimized for Microsoft Teams calls to ensure good call quality. The Microsoft Teams Call Quality Dashboard can help administrators to identify any issues with network performance, such as high packet loss, which can impact call quality.

To view packet loss during Microsoft Teams calls to branch offices, administrators can use the Network tab in the Microsoft Teams Call Quality Dashboard. This tab provides a graphical view of network performance, including packet loss, latency, and jitter, for each call made in Microsoft Teams. Administrators can use this data to identify any issues with network performance and take appropriate actions to optimize the network for Microsoft Teams calls.

In summary, the Microsoft Teams Call Quality Dashboard is the appropriate tool to view packet loss during Microsoft Teams calls to branch offices with low bandwidth Internet connectivity. It provides detailed reports and data on call quality metrics, including network performance, which can be used to troubleshoot issues and optimize the network for Microsoft Teams calls.