You work as a Systems Administrator for your company.
The company has a main office in New York and 20 branch offices in North America.
Some of the branch offices are in locations with low bandwidth Internet connectivity.
The company has a Microsoft 365 subscription.
All users in the company have a Microsoft 365 E3 license.
All users use Microsoft Teams for collaboration.
You deploy Quality of Service (QoS) due to branch office users reporting occasional poor call quality when using Microsoft Teams.
You need to confirm that QoS is being applied at the branch offices.
Which of the following should you use?
Click on the arrows to vote for the correct answer
A. B. C. D.A.
The correct answer to this question is D. Microsoft Teams Call Quality Dashboard.
Explanation:
Quality of Service (QoS) is a mechanism to prioritize network traffic based on its importance. When it comes to real-time communications such as voice and video calls, QoS is essential to ensure a good user experience. QoS allows administrators to prioritize voice and video traffic over other network traffic to ensure that these applications receive the necessary bandwidth and avoid poor call quality.
In this scenario, the branch office users have reported poor call quality when using Microsoft Teams, which indicates that QoS is not being applied correctly in those locations. The question asks for a tool to confirm that QoS is being applied at the branch offices.
Out of the four options provided, Microsoft Teams Call Quality Dashboard is the most appropriate tool for this task. This tool provides real-time and historical data on call quality for all Teams users in an organization. It allows administrators to monitor call quality metrics such as packet loss, jitter, and latency for each user, location, and device. Additionally, it provides insights into the network conditions that affect call quality, such as available bandwidth and QoS policies.
Microsoft Network Monitor (Option A) and Microsoft Network Testing Companion (Option B) are not relevant to this question. Microsoft Network Monitor is a deprecated network packet analyzer that is no longer supported by Microsoft. It has been replaced by Microsoft Message Analyzer. Microsoft Network Testing Companion is a tool for testing network connectivity and performance but is not specifically designed for monitoring QoS policies.
Microsoft Teams Device Usage Report (Option C) provides information about the devices used by Teams users in an organization, but it does not provide information about QoS policies or call quality metrics. It is not relevant to the question at hand.