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Your company has a Microsoft 365 subscription and a Virtual Desktop Infrastructure (VDI) solution.
The company's Microsoft Teams upgrade policy is set to Teams only coexistence mode.
You deploy the Microsoft Installer (MSI) package for Microsoft Teams to the VDI solution.
Several months later, users of the VDI solution report that their workstation is missing several new Microsoft Teams features.
You need to ensure that the VDI solution users can use the new Microsoft Teams features.
Solution: You uninstall the Microsoft Teams MSI package, and then reinstall a new Microsoft Teams MSI package.
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A. B.A.
https://docs.microsoft.com/en-us/microsoftteams/teams-client-update https://docs.microsoft.com/en-us/microsoftteams/teams-for-vdi#install-teams-on-vdiThe proposed solution of uninstalling the current Microsoft Teams MSI package and then reinstalling a new one is not likely to address the reported issue of missing Microsoft Teams features in the VDI solution. This is because Teams-only coexistence mode is likely restricting the access to new Teams features for users who are not using the Teams client natively.
Teams-only coexistence mode is a setting that allows organizations to transition from Skype for Business to Teams while allowing users to continue using Skype for Business until the transition is complete. This mode is designed to ensure that all chat and calling activity is taking place within the Teams environment, even if users are still using Skype for Business. However, in Teams-only coexistence mode, some users may not have access to all Teams features if they are not using the Teams client natively.
Therefore, to ensure that VDI users have access to new Microsoft Teams features, it is necessary to change the Teams upgrade policy from Teams-only coexistence mode to Islands mode or Native mode. In Islands mode, users can use either Skype for Business or Teams, but chat and calling are only possible within the respective client. In Native mode, all chat and calling occurs in Teams, and Skype for Business is not available.
After changing the Teams upgrade policy, VDI users should be able to access the new Microsoft Teams features without the need for uninstalling and reinstalling the Teams MSI package.