A company wants to create a Power Platform solution for the travel guides team and replace its portal web forms.
The company invites you to help.
It has the following requirements: the solution should email the customers a pdf document with a trip program when they inquire about the trip itinerary by providing the trip information on the company's portal, then update the customer record in a SharePoint list and post a message to Microsoft Teams about the email.
Which two products would you integrate into your solution design for these requirements?
Click on the arrows to vote for the correct answer
A. B. C. D. E. F.Correct Answers: C and F
Integration is an essential part of a Solution Architect's designs.
The business app can integrate data, applications, and processes between corporate apps (intranet or legacy), various identity applications and services, collaboration services (SharePoint, Teams, Voice apps, etc.), social, business processes, and data.
You need to use Power Virtual Agents to create a web bot and incorporate it into the company's website.
The bot will be an adequate replacement for some web forms.
When the customers ask about the trip itinerary, the bot captures information about the trip and sends this information to the Power Automate flow.
A flow emails an attached pdf document, updates the SharePoint lists, and posts a message to the Teams channel.
All other options are incorrect.
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For this scenario, we need to create a Power Platform solution that replaces the existing portal web forms and automates the process of sending a PDF document with a trip program to customers who inquire about the trip itinerary. Additionally, we need to update the customer record in a SharePoint list and post a message to Microsoft Teams about the email.
To achieve these requirements, we need to integrate Power Apps, Power Automate, and SharePoint.
Power Apps will be used to create a custom portal where customers can submit their inquiries about the trip itinerary. The portal will allow customers to enter the necessary trip information, such as their destination, travel dates, and other details.
Power Automate will then be used to automate the process of sending a PDF document with a trip program to the customer's email. When a customer submits an inquiry on the portal, Power Automate will trigger a flow that generates a PDF document based on the trip information entered by the customer. The PDF document will then be sent to the customer's email address using the "Send an email" action in Power Automate.
After sending the email, Power Automate will update the customer record in a SharePoint list. This will allow the travel guides team to track customer inquiries and ensure that each customer receives a trip program.
Finally, Power Automate will post a message to Microsoft Teams about the email that was sent to the customer. This will ensure that the travel guides team is notified about each customer inquiry and can follow up with the customer if necessary.
Therefore, the two products we would integrate into our solution design for these requirements are Power Apps and Power Automate.