CANNOT be used with My Oracle Support (MOS)?

Cannot be used with My Oracle Support (MOS)

Question

Which CANNOT be used with My Oracle Support (MOS)?

Answers

Explanations

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A. B. C. D.

D.

My Oracle Support (MOS) is a web-based support platform provided by Oracle for customers to manage their Oracle products and services. It provides access to knowledge bases, documentation, and community forums for resolving issues with Oracle products and services.

Out of the given options, the action that cannot be performed using MOS is:

A. Reset the password or unlock the account for the tenancy administrator.

MOS is primarily used for managing Oracle products and services, and as such, it does not have the functionality to reset passwords or unlock accounts for the tenancy administrator. These actions are specific to the Oracle Cloud Infrastructure (OCI) console or CLI, which is used for managing OCI resources.

The other options can be performed using MOS as follows:

B. Request a Service Limit increase: MOS provides access to a Service Request (SR) form for submitting requests for service limit increases for OCI resources.

C. Add or change a tenancy administrator: MOS allows you to manage your user accounts and permissions for OCI resources, including adding or changing tenancy administrators.

D. Troubleshoot your resources in an Oracle Cloud Infrastructure Free Trial account: MOS provides access to knowledge bases, documentation, and community forums for resolving issues with OCI resources, including those in a free trial account.

In summary, MOS can be used for managing Oracle products and services, including OCI resources, but it does not have the functionality to reset passwords or unlock accounts for the tenancy administrator.