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Exam CRT-251: Sales Cloud Consultant

Prepare for Exam CRT-251: Sales Cloud Consultant. Free demo questions with answers and explanations.

Home / Salesforce / CRT-251 / Question 1

Question 1

Universal Containers is planning to hire more sales representatives in response to three consecutive quarters of rapid growth.

To optimize their sales impact, the sales management team wants to develop a better sales territory structure.

Which two data points should the sales management team consider when developing the new sales territories? (Choose two.)

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Home / Salesforce / CRT-251 / Question 2

Question 2

Universal Containers' current solution for managing its forecasts is cumbersome.

The sales managers do NOT have visibility into their teams' forecasts and are NOT able to update the forecasts.

As a result, the managers are continually asking their sales representatives to provide updated forecast data via email or phone.

Which two solutions should a consultant recommend to help Universal Containers improve the management of their forecasts? (Choose two.)

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Home / Salesforce / CRT-251 / Question 3

Question 3

The members of an opportunity team at Universal Containers are working together to close an opportunity.

The sales engineer on the team is having trouble keeping up with the active quote.

How can the sales engineer identify the opportunity's active quote?

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Home / Salesforce / CRT-251 / Question 4

Question 4

Universal Containers forecasts and closes business monthly, and it needs to store details of open opportunities weekly.

The sales management team wants to analyze how the sales funnel is changing throughout the month.

What should a consultant recommend to meet this requirement?

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Home / Salesforce / CRT-251 / Question 5

Question 5

What is the recommended approach to relate a Person Account to another Account?

Choose the correct answer.

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Home / Salesforce / CRT-251 / Question 6

Question 6

A marketing department that runs many concurrent campaigns has specified that the influence timeframe for a campaign is 60 days.

What is the impact on the campaign influence for opportunities when a contact is associated to an opportunity in a contact role?

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Home / Salesforce / CRT-251 / Question 7

Question 7

Universal Containers has a customer base that includes both individual consumers and businesses.

The company has implemented Person Accounts in Salesforce and has a custom object for ?Policies? that needs to relate to both Person Accounts and business accounts.

What is the minimum configuration on the policy custom object needed to meet this requirement?

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Home / Salesforce / CRT-251 / Question 8

Question 8

Universal Containers sells three unique products and each product has its own sales process.

The company qualifies prospects for the three products in a consistent manner; however, once the customer has shown interest, the sales representatives must follow the relevant products sales process.

Which two solutions should a consultant recommend to meet these requirements? (Choose two.)

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Home / Salesforce / CRT-251 / Question 9

Question 9

Universal Containers has a public sharing model for accounts and uses the parent account field to create a multi-level account hierarchy.

When viewing a parent account, the company wants to see the total value of open opportunities for all accounts in the hierarchy.

Which solution should a consultant recommend to meet this requirement?

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Home / Salesforce / CRT-251 / Question 10

Question 10

Universal Containers has a private sharing model and wants the ability to share documents related to an opportunity, such as contracts and proposals, with the field sales team.

How can the documents be shard efficiently and securely?

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Home / Salesforce / CRT-251 / Question 11

Question 11

Universal Containers wants to capture business sector information on a lead and display the information on the account and contact once the lead has been converted.

How can these requirements be met?

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Home / Salesforce / CRT-251 / Question 12

Question 12

Universal Containers sells products that require frequent collaboration with the same team of individuals who play a key role in closing deals.

The lead sales representative determines the level of access for each of the collaborating team members on an opportunity.

Which solution should a consultant recommend to facilitate the collaboration of the lead sales representative and team members?

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Home / Salesforce / CRT-251 / Question 13

Question 13

Universal Containers is moving from a legacy customer relationship management (CRM) system to Salesforce Sales Cloud.

What should a consultant recommend to ensure a successful implementation?

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Home / Salesforce / CRT-251 / Question 14

Question 14

Universal Containers wants to prevent sales users form modifying certain opportunity fields when the sales stage has reached Negotiation/Review.

However, sales directors must be able to edit these opportunity fields in case last minute updates are required.

Which solution should a consultant recommend?

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Home / Salesforce / CRT-251 / Question 15

Question 15

Universal Containers wants to associate some contacts with more than one account (e.g., a contact in an employee of one account and on the boards of several other accounts).

Which solution should a consultant recommend to meet this requirement?

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Home / Salesforce / CRT-251 / Question 16

Question 16

Universal Containers plans to implement lead management functionality for channel sales representatives who need to push pre-qualified leads to their partners.

Partners need the ability to access and update the leads assigned to them.

Which solution should a consultant recommend for this scenario?

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Home / Salesforce / CRT-251 / Question 17

Question 17

Universal Containers wants to track the campaigns that influence won opportunities.

Which two actions should a consultant recommend to meet this requirement using standard functionality? (Choose two.)

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Home / Salesforce / CRT-251 / Question 18

Question 18

Universal Containers allows its sales representatives to negotiate up to a 5% discount for their opportunities.

Discounts greater than 5% must be sent to their Regional Sales Manager (RSM) to approval.

Discounts greater than 15% must also be sent to the Regional Vice President (RVP) for approval.

Which approach would satisfy these requirements?

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Home / Salesforce / CRT-251 / Question 19

Question 19

Universal Containers uses PDF documents to help the Sales Team learn about new Products.

Which feature should a Consultant recommend to store these documents?

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Home / Salesforce / CRT-251 / Question 20

Question 20

Universal Containers uses a custom object named ?Analysis?, which is the child in a master-detail relationship with the Opportunity object.

Sales teams use this object to create requests for supporting research.

Sales teams use the Salesforce Mobile App and want to easily create new Analysis records from their phones.

What should a consultant recommend to meet this requirement?

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Home / Salesforce / CRT-251 / Question 21

Question 21

Universal Containers has its sales representatives enter a new lead whenever they are prospecting a new customer.

After qualifying the new lead, a new opportunity must be created to track the deal.

Which three actions should a consultant recommend to enforce data quality and accuracy? (Choose three.)

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Home / Salesforce / CRT-251 / Question 22

Question 22

Universal Containers uses a seven-step selling methodology.

Each sales stage corresponds with a step in the methodology.

The first stage is a preliminary qualification step, and opportunities in this stage should NOT contribute to the forecast.

Which two actions should a consultant recommend to meet these requirements? (Choose two.)

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Home / Salesforce / CRT-251 / Question 23

Question 23

A premier customer for Universal Containers needs access to confidential product roadmap information.

Which two steps should a sales representative take to securely send this information using content delivery? (Choose two.)

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Home / Salesforce / CRT-251 / Question 24

Question 24

Which two actions can a consultant take during the project planning phase to ensure client stakeholder goals are met? (Choose two.)

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Home / Salesforce / CRT-251 / Question 25

Question 25

Universal Containers is planning to implement Salesforce Sales Cloud to support its professional services division.

The Universal Containers sales team wants to easily see customer purchasing activity on account, contact, and contact detail pages.

What should a consultant recommend to meet this requirement?

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Home / Salesforce / CRT-251 / Question 26

Question 26

The Universal Containers credit department uses a third-party application for credit ratings.

Credit department man- agers need to launch an external web-based credit application from a customer's account record in Salesforce.

The application uses a credit ID on the account object.

What should a consultant recommend to meet this requirement?

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Home / Salesforce / CRT-251 / Question 27

Question 27

The sales representatives at Universal Containers use various email applications and often receive important customer emails where they are away from the office.

Sales management wants to ensure sales representatives are recording email activity with customers in Salesforce while they are away from the office.

Which solution should a consultant recommend to meet this requirement?

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Home / Salesforce / CRT-251 / Question 28

Question 28

The Universal Containers sales team wants to track product shipments for each of its customers.

The shipment tracking information is currently available in a back-end system, which the company plans to integrate with Salesforce.

Which set of objects are relevant for this integration?

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Home / Salesforce / CRT-251 / Question 29

Question 29

Universal Containers has set the organization-wide default to public read-only for accounts, contacts, and opportunities.

Activities are set to be controlled by the parent.

The ABC Corporation account is owned by a sales user whose profile grants create, read, edit, and delete access to accounts, contacts, and opportunities.

Which two actions does the owner of the ABC Corporation account have the right to take? (Choose two.)

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Home / Salesforce / CRT-251 / Question 30

Question 30

What are two capabilities of Data Loader?

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Home / Salesforce / CRT-251 / Question 31

Question 31

Universal Containers' management wants to see forecast numbers by all sales representatives and by multiple product groups.

Which two actions should a consultant recommend to meet these requirements? (Choose two.)

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Home / Salesforce / CRT-251 / Question 32

Question 32

Universal Containers supports two lines of business: shipping and freight.

The sales cycle for freight deals is more complex and involves more stages than the shipping sales cycle.

Which solution should a consultant recommend to meet these business requirements?

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Home / Salesforce / CRT-251 / Question 33

Question 33

Universal Containers has a customer base of over 15,000 Accounts and 60,000 Contacts.

The marketing manager wants to use the customer data for an upcoming new product launch but is concerned contacts may have moved to different companies.

What should a consultant recommend to ensure customer data is accurate?

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Home / Salesforce / CRT-251 / Question 34

Question 34

Universal Containers acquires sales leads each year through trade shows.

Occasionally, duplicate leads are generated when the marketing team imports leads that already exist in the system.

What should a consultant recommend to prevent duplicate leads in the system?

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Home / Salesforce / CRT-251 / Question 35

Question 35

Universal Containers has enables Advanced Currency Management.

How is the converted amount data reported on a report that spans time periods when the exchange rate was different?

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Home / Salesforce / CRT-251 / Question 36

Question 36

Sales management at Universal Containers wants product managers to become more involved with sales deals that are being delayed in the negotiation stage of the sales process.

Product managers need to understand the details of specific sales deals, and address product capability and roadmap questions with customers.

Which two solutions should a consultant recommend to help product managers engage in sales deals? (Choose two.)

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Home / Salesforce / CRT-251 / Question 37

Question 37

A consultant has created a custom formula field on Opportunity that multiples the Opportunity Amount by the Accounts Discount field.

Which Currency will the formula field use for its value if the Opportunity and the Account records have different Currencies?

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Home / Salesforce / CRT-251 / Question 38

Question 38

Universal Containers is devising a separate sales methodology to upsell service contracts to its existing customer base.

The company wants to track and report on these deals separately from other deals.

What should a consultant recommend to meet this requirement?

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Home / Salesforce / CRT-251 / Question 39

Question 39

The marketing department at Universal Containers is migrating from its legacy campaign and email management system to Salesforce and wants to ensure that its communication materials can be migrated as well.

What should a consultant recommend to migrate the marketing department's email templates?

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Home / Salesforce / CRT-251 / Question 40

Question 40

Universal Containers requires its sales representatives to go through an internal certification process to sell certain groups of products.

Which two actions prevent a sales representative from adding these products to opportunities if they are NOT certified to sell them? (Choose two.)

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Home / Salesforce / CRT-251 / Question 41

Question 41

Which sales methodology is described above?

Universal Containers wishes to implement a sales methodology that focuses on identifying customer's challenges and addressing them with its offerings.

What should a consultant recommend to meet this requirement?

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Home / Salesforce / CRT-251 / Question 42

Question 42

What should a consultant recommend to support selling the two product lines?

Universal Containers sells two product lines that each use a distinct selling methodology.

Additionally, each product line captures different information that is used to sell the products.

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Home / Salesforce / CRT-251 / Question 43

Question 43

Universal Containers has enabled Social Accounts and contacts.

When a sales representative accesses a contact within salesforce, the representative is unable to see detailed information from the contacts Facebook profile (e.g. contacts wall postings).

What is preventing the sales representative from accessing detailed information on the contacts Facebook page?

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Home / Salesforce / CRT-251 / Question 44

Question 44

What solution should consultant recommend to UC which needs to show a dashboard with forecast by product family with quotas?

The company wants to track and report on these deals separately from other deals.

What should a consultant recommend to meet this requirement?

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Home / Salesforce / CRT-251 / Question 45

Question 45

Channel sales representatives at Northern Trail Outfitters (NTO) need to push pre-qualified leads to their partners.

Partners need the ability to access and update the leads assigned to them. To meet this requirement, NTO plans to implement lead management functionality.

Which solution should a consultant recommend?

Answers



Home / Salesforce / CRT-251 / Question 46

Question 46

Northern Trail Outfitters wants to link contacts with more than one account.

What solution should be recommended if a contact is an employee in one account, and on the I additional accounts?

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Home / Salesforce / CRT-251 / Question 47

Question 47

The shipping department at Universal Containers is responsible for sending product samples as part of the sales process.

When an opportunity moves to the "sampling" stage, Universal Containers wants an automatic email sent to the shipping department listing the products on the opportunity.

How can this requirement be met using a workflow email?

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Home / Salesforce / CRT-251 / Question 48

Question 48

What should a consultant recommend to meet this requirement?

Universal Containers has a private sharing model for accounts and opportunities.

Each sales representative is assigned to work a dedicated sales engineer.

The sales engineer will need access to their assigned sales representatives' accounts and opportunities.

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Home / Salesforce / CRT-251 / Question 49

Question 49

Resellers for Universal Containers need access to reports in the Partner Communities to help manage their opportunities.

How should Salesforce be configured to give resellers the correct level of access to reports?

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Home / Salesforce / CRT-251 / Question 50

Question 50

What solution should a consultant recommend to meet this criterion?

Universal containers have set up a sales process that requires opportunities to have associated product line items before moving to the negotiation stage. (Choose 2 answers)

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Home / Salesforce / CRT-251 / Question 51

Question 51

The sales management team of Universal Containers has noticed that opportunities are taking longer to close.

Historically, it has taken 30 days for a new opportunity to be moved to closed/won.

Recently, this time period has increased to 45 days.

What analytics tool can the sales management team leverage to help determine the cause? (Choose 2 answers)

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Home / Salesforce / CRT-251 / Question 52

Question 52

A sales manager wants a report that all activities in the manager's accounts, including contacts and opportunities.

Which report should the sales manager use?

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Home / Salesforce / CRT-251 / Question 53

Question 53

Northern Trail Outfitters (NTO) wants to launch an email campaign for its new winter gear.

The NTO sales representatives will review the response to the campaign and determine who the decision makers are prior to beginning the sales process with each respondent.

What set of steps should the consultant recommend for NTO?

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Home / Salesforce / CRT-251 / Question 54

Question 54

A consultant is recommending Salesforce Console for Sales to Northern Trail Outfitters to improve sales productivity in inside sales.

Which two use cases support this recommendation?

Choose 2 answers.

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Home / Salesforce / CRT-251 / Question 55

Question 55

Leads created from the "Contact Us" form on Northern Trail Outfitters' website are not being followed-up on in a timely manner.

Management wants to be notified when a lead has NOT been followed-up within 24 hours of being submitted.

Which action should be recommended?

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Home / Salesforce / CRT-251 / Question 56

Question 56

Northern Trail Outfitters (NTO) has over 20,000 Accounts and 75,000 Contacts.

NTO wants to ensure the customer data is accurate and that the customers are still currently at their respective companies.

How can this be confirmed?

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Home / Salesforce / CRT-251 / Question 57

Question 57

Northern Trail Outfitters' partners need the new quoting functionality that was recently implemented for sales representatives.

What should be recommended?

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Home / Salesforce / CRT-251 / Question 58

Question 58

Sales representatives at Northern Trail Outfitters are creating opportunities after they are closed/won.

Sales management is concerned that pipeline and forecasting reports are inaccurate because of this.

Choose 2 answers.

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Home / Salesforce / CRT-251 / Question 59

Question 59

Northern Trail Outfitters has two products that each have a unique sales methodology.

Some of the sales stages are shared between methodologies; the rest are exclusive to only one of the sales processes.

Which three components should be configured to support two unique selling methodologies, even when a few of the sales stages overlap between the two?

Choose 3 answers.

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Home / Salesforce / CRT-251 / Question 60

Question 60

Northern Trail Outfitters (NTO) wants to record information about its conferences and the attendees.

Some customers attend multiple NTO conferences.

What should the consultant recommend if NTO desires to present this data on the contact layout using the standard configuration?

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Home / Salesforce / CRT-251 / Question 61

Question 61

Northern Trail Outfitters (NTO) uses channel partners for selling and servicing its products.

As volume of leads has increased, NTO has noticed a decrease in satisfaction from partners on the quality of leads and a noticeable decrease in the lead conversion rate.

What should the consultant suggest in order to increase partner satisfaction with the leads being shared?

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Home / Salesforce / CRT-251 / Question 62

Question 62

Northern Trail Outfitters' (NTO) consumer business has grown to more than 500,000 contacts.

NTO stores all individual consumer contacts under a single account called "Consumer." Mass updates are no longer completed within the defined maintenance timeframe and an increased number of errors are being reported.

Which two actions should be recommended to improve performance?

Choose 2 answers.

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Home / Salesforce / CRT-251 / Question 63

Question 63

Northern Trail Outfitters has its sales support team enter new prospecting leads for sales representatives.

Which three actions should be implemented to enforce data quality and accuracy once the new lead has been qualified and the opportunity has been created to track the deal?

Choose 3 answers.

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Home / Salesforce / CRT-251 / Question 64

Question 64

Which two processes should minimize changes in project scope during the design and build phases, post sign-off, when using a traditional waterfall project methodology?

Choose 2 answers.

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Home / Salesforce / CRT-251 / Question 65

Question 65

Northern Trail Outfitters' Board of Directors thinks that sales user adoption should be calculated by the number of daily logins.

Which two measures of sales user adoption should be considered when implementing Sales Cloud?

Choose 2 answers.

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Home / Salesforce / CRT-251 / Question 66

Question 66

How should a consultant configure Sales Cloud if a customer requires two unique sets of sales stages for opportunities based on the opportunity amount being greater than or less than $100,000 USD?

As volume of leads has increased, NTO has noticed a decrease in satisfaction from partners on the quality of leads and a noticeable decrease in the lead conversion rate.

What should the consultant suggest in order to increase partner satisfaction with the leads being shared?

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Home / Salesforce / CRT-251 / Question 67

Question 67

Northern Trail Outfitters (NTO) has configured a private sharing model for the following:

* Accounts

* Opportunities

As part of NTO's sales strategy, each sales representative collaborates with the same set of individuals for each opportunity.

How should sales representatives be given appropriate access to an opportunity?

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Home / Salesforce / CRT-251 / Question 68

Question 68

Which three actions should a consultant recommend to provide alignment between a new formal sales methodology and Salesforce?

Choose 3 answers.

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Home / Salesforce / CRT-251 / Question 69

Question 69

A Northern Trail Outfitters (NTO) customer orders four lanterns.

The order is activated in Salesforce, and the products are successfully shipped to the customer. One week later, the customer returns one lantern.

How should NTO record the return in Salesforce?

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Home / Salesforce / CRT-251 / Question 70

Question 70

Sales directors at Northern Trail Outfitters (NTO) cannot see or update their teams' forecasts.

Sales representatives are constantly asked to provide the directors with their updated forecast information.

Which two methods should NTO use to correct how forecasts are managed?

Choose 2 answers.

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Home / Salesforce / CRT-251 / Question 71

Question 71

Management at Northern Trail Outfitters wants to make sure their sales representatives are recording important email communication with customers while they are away from their offices.

The sales representatives use various email applications.

Which solution should be recommended?

Answers



Home / Salesforce / CRT-251 / Question 72

Question 72

How is the campaign influence for opportunities impacted when a contact is associated to an opportunity in a contact role, if the influence timeframe for a campaign is 60 days?

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Home / Salesforce / CRT-251 / Question 73

Question 73

Northern Trail Outfitters (NTO) needs to quickly look up contacts, accounts, and opportunities and easily log calls.

The team wants access to customer information even without an Internet connection because of limited coverage in certain geographic areas.

Which mobile solution should NTO use?

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Home / Salesforce / CRT-251 / Question 74

Question 74

Northern Trail Outfitters uses Products in Salesforce and has a private security model.

What should a consultant recommend to allow product management employees the ability track the performance of a newly launched products if they do NOT have access to all opportunities?

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Home / Salesforce / CRT-251 / Question 75

Question 75

Northern Trail Outfitters has organization-wide defaults set to private. Sales representatives own the accounts and want to collaborate with relevant people from other departments (e.g., marketing and finance).

Collaborating team members must be able to access and report on relevant data.

Which two solutions should be recommended?

Choose 2 answers.

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Home / Salesforce / CRT-251 / Question 76

Question 76

A Sales Cloud consultant is working on an implementation that has multi-currency, multi-language, and region-specific sales processes and workflows.

Which two actions are essential for optimizing user adoption?

Choose 2 answers.

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Home / Salesforce / CRT-251 / Question 77

Question 77

Northern Trail Outfitters (NTO) wants to boost the importance of its sales stages and their role in NTO's sales methodology; they also want to enhance the precision of their sales forecast.

How should the steps in the sales process be mapped so NTO's requirements are met?

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Home / Salesforce / CRT-251 / Question 78

Question 78

A consultant needs to migrate data in Sales Cloud and is considering using Data Loader.

What are two capabilities of this migration tool?

Choose 2 answers.

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Home / Salesforce / CRT-251 / Question 79

Question 79

Northern Trail Outfitters (NTO) wants controlled access for its users allowing them to see all accounts, but only make changes to the accounts they own and the contacts within those accounts.

How should NTO set its default access for accounts and contacts?

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Home / Salesforce / CRT-251 / Question 80

Question 80

Which two solutions should a consultant recommend if a sales process requires opportunities to have associated product line items before moving the opportunity to the negotiation stage?

Choose 2 answers.

Answers



Home / Salesforce / CRT-251 / Question 81

Question 81

Northern Trail Outfitters' European and Asia Pacific sales teams have different business requirements on how to create new opportunities.

The teams must configure a set of geographically-specific fields relevant only to their team as well as common fields that both teams will utilize.

Additionally, each team should NOT be able to report on the other's region-specific fields.

What solution should be recommended?

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Home / Salesforce / CRT-251 / Question 82

Question 82

Northern Trail Outfitters wants to implement a Partner Community to help manage an extensive distributor and reseller partner community.

The consultant is setting up partner users.

What are two considerations for this step in the process?

Choose 2 answers.

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Home / Salesforce / CRT-251 / Question 83

Question 83

Sales directors at Northern Trail Outfitters (NTO) need access to edit opportunity fields in the case of last minute updates once the sales stage reaches Negotiation/Review; however, sales representatives should not have editing rights at that stage.

Which solution should the consultant advise?

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Home / Salesforce / CRT-251 / Question 84

Question 84

Northern Trail Outfitters has a lead qualification team that does the following:

* Qualifies opportunities

* Converts leads into opportunities

During lead conversion, the new opportunity must be assigned to the account owner.

What should be created in order to meet this requirement?

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Home / Salesforce / CRT-251 / Question 85

Question 85

Northern Trail Outfitters' sales manager noticed the lead conversion ratio stayed the same for the healthcare industry even though the lead creation increased.

Which reporting tool should resolve the issue?

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Home / Salesforce / CRT-251 / Question 86

Question 86

Northern Trail Outfitters (NTO) attributes a decline in profit to an excessive number of discounts on opportunities.

Which two actions can NTO request to monitor and control opportunity discounting?

Choose 2 answers.

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Home / Salesforce / CRT-251 / Question 87

Question 87

Which method should be used to automate repeat opportunities when regular customers are classified as a repeat account type?

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Home / Salesforce / CRT-251 / Question 88

Question 88

A consultant wants to confirm requirements are collected during the project planning stage.

Which three customer information data points should be requested?

Choose 3 answers.

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Home / Salesforce / CRT-251 / Question 89

Question 89

Northern Trail Outfitters has multiple currency enabled.

Which two statements are true about opportunities in this situation?

Choose 2 answers.

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Home / Salesforce / CRT-251 / Question 90

Question 90

Northern Trail Outfitters has two sales divisions:

* An individual sales division, and

* A business sales division.

The sales representatives for each division have their own user profiles and person accounts.

The business sales division sales representatives cannot create person accounts and they should only be able to set up business accounts.

How can these requirements be met?

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Home / Salesforce / CRT-251 / Question 91

Question 91

Northern Trail Outfitters (NTO) wants to utilize opportunities to track and report customer subscriptions to its online magazine.

Payments can be made using the following methods:

* In full (all at one time)

* Weekly

* Monthly

* Quarterly.

How should this solution be implemented?

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Home / Salesforce / CRT-251 / Question 92

Question 92

A sales manager at Northern Trail Outfitters (NTO) needs to give the another manager access to an account as well as its four child accounts.

NTO has account hierarchies with a private sharing model.

How should the sales manager enable access?

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Home / Salesforce / CRT-251 / Question 93

Question 93

Northern Trail Outfitters wants a visual representation in the Salesforce Mobile App of each account's sales by month.

What should be recommended?

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Home / Salesforce / CRT-251 / Question 94

Question 94

A salesperson at Northern Trail Outfitters (NTO) cannot view a contact's information from social profiles.

NTO has Social Accounts and Contacts turned on in its account.

Why is the salesperson unable to access the information?

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Home / Salesforce / CRT-251 / Question 95

Question 95

Northern Trail Outfitters (NTO) has a multi-step selling process; every sales stage coincides with a step in this process.

The first step is preliminary qualification in which opportunities should not contribute to NTO's forecast.

Choose 2 answers.

Answers



Home / Salesforce / CRT-251 / Question 96

Question 96

Universal Containers was bought by a larger company and needs to provide information on a monthly basis to the new parent company to help predict sales.

Which data should the new parent company review?

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Home / Salesforce / CRT-251 / Question 97

Question 97

When the billing address on an account is changed, the mailing address of all related contact records should be updated to reflect the new address.

How can this requirement be met?

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Home / Salesforce / CRT-251 / Question 98

Question 98

Universal Containers has established a private sharing model for accounts and opportunities. Each sales manager has several sales representatives reporting to them and the Role Heirarchy is configured.

Which statement about data visibility is true?

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Home / Salesforce / CRT-251 / Question 99

Question 99

Universal Containers is expanding sales internationally and has created new price books to handle the various currencies for the five new countries. When a sales representative selects one of the new price books to add a product to an opportunity, there are no products available.

What should be evaluated when troubleshooting this issue?

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Home / Salesforce / CRT-251 / Question 100

Question 100

Sales management at Universal Containers needs to provide channel partners with easy access to approved product documentation. Sales Management also needs to notify partners about the material revisions and updates.

How can Sales Management achieve these goals in Salesforce?

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