Log Level for Workspace ONE UEM Troubleshooting
Question
A user has completed troubleshooting an on-premises Workspace ONE UEM.
Which log level does the system need to be set back to?
Answers
Explanations
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The log level that needs to be set after troubleshooting an on-premises Workspace ONE UEM depends on the severity and nature of the issue that was being investigated.
The log level determines the amount of detail that is recorded in the system logs. A higher log level means more detailed information is recorded, but also means more log data to sift through and potentially slower system performance. On the other hand, a lower log level means less detail is recorded but may be easier to manage and faster.
The log levels are typically categorized as follows:
Severe: This log level is used to record only critical errors that can cause system failures or data loss. It is the lowest log level and is typically only used when a severe issue has been identified.
Error: This log level is used to record errors that affect the functionality of the system or an application. It is slightly higher than the severe level and is typically used when troubleshooting issues.
Warning: This log level is used to record potential issues that could cause errors in the system or application. It is higher than the error level and is useful for identifying potential issues before they become critical.
Info: This log level is used to record informational messages that can help identify the flow of a process or application. It is higher than the warning level and can be useful for tracking events.
Debug: This log level is used to record detailed information about the system or application. It is the highest log level and can generate a significant amount of log data.
Therefore, if the user has completed troubleshooting an on-premises Workspace ONE UEM and the issue has been resolved, the log level should be set back to a lower level, such as "Error" or "Info" depending on the specific needs of the organization. Setting the log level to "Severe" or "None" would not be appropriate unless the organization has specific security or compliance requirements. Setting the log level to "Full Debug" would generate a large amount of log data that may not be useful for normal operations and could impact system performance.
