An engineer observes high usage on the 2.4GHz channels and lower usage on the 5GHz channels.
What must be configured to allow clients to preferentially use 5GHz access points?
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To allow clients to preferentially use 5GHz access points, the appropriate configuration would be to enable "Client Band Select". This feature helps to ensure that clients capable of connecting to both 2.4GHz and 5GHz networks will connect to the 5GHz network whenever possible.
Here's how it works: When a client device sends an association request to an access point, the access point includes information about both the 2.4GHz and 5GHz networks. The client then selects which network to join based on its capabilities and signal strength. With Client Band Select enabled, the access point can influence the client's decision by either encouraging or discouraging the use of one network over the other.
In this case, enabling Client Band Select would encourage clients to use the 5GHz network more frequently, which would help to balance the load across the different channels and potentially improve overall network performance.
The other options listed are not relevant to this scenario: