A customer has Cisco Unity Connections that is integrated with LDAP.
As a Unity Connection administrator, you have received a request to change the first name for VM user.
Where must the change be performed?
Click on the arrows to vote for the correct answer
A. B. C. D.C.
In this scenario, the customer is using Cisco Unity Connections integrated with LDAP. LDAP (Lightweight Directory Access Protocol) is a protocol used to access and maintain distributed directory information services over an IP network. LDAP is commonly used to authenticate users and provide centralized user management for various applications and services.
The request is to change the first name for a VM (voicemail) user. Voicemail users are typically created in Cisco Unity Connections, which is a voicemail and unified messaging platform. Cisco Unity Connections can integrate with LDAP to provide user authentication and synchronization with LDAP directory services.
Therefore, the change for the first name of the VM user should be performed in the LDAP directory service. This is because LDAP is the source of truth for user information, including first names, and Unity Connections is integrated with LDAP. Changing the first name in the LDAP directory service will ensure that the change is reflected in Unity Connections.
Option A ( Cisco Unity Connection) is incorrect because Unity Connections relies on LDAP for user information, and changing the first name in Unity Connections would not update the LDAP directory service.
Option B ( Cisco Unified Communications Manager end user) is incorrect because it is not related to voicemail user information in Unity Connections. It is used for managing user accounts for Cisco Unified Communications Manager, a call control and telephony solution.
Option D ( Cisco IM and Presence) is incorrect because it is a separate service used for instant messaging and presence features, and is not related to voicemail user information in Unity Connections.
Therefore, the correct answer is option C (Active Directory), which is a common LDAP directory service used by many organizations for user management.