Which user group is targeted by MRA services?
Click on the arrows to vote for the correct answerA. B. C. D.
MRA (Mobile Remote Access) services are designed to provide secure access to Cisco Unified Communications services for remote workers. The service allows users to connect to their corporate phone system using a Cisco Jabber client on their mobile device or laptop over the internet, without requiring a VPN connection.
The user group that is targeted by MRA services is the on-the-go mobile workforce who need to connect to corporate phone services using their own mobile device. This group includes employees who travel frequently or work remotely, such as sales representatives, consultants, and field technicians. MRA services provide these users with a consistent, reliable, and secure communication experience, regardless of their location or device.
Option A, production floor users who need wireless mobility in remote areas of the factory, is not the target group for MRA services, as these users are typically located within the corporate network and do not require remote access.
Option B, mobile workers in a hot desk environment at HQ who log in every morning at possibly a different desk phone, may benefit from MRA services, but this group is not the primary target for the service. Hot desk users can typically access their corporate phone services using a physical phone on the corporate network.
Option D, call center agents who dial out to remote customers, is also not the target group for MRA services, as these users typically use a physical phone on the corporate network to make calls.
In summary, the primary target group for MRA services is the on-the-go mobile workforce who need to connect to corporate phone services using their own mobile device.