Troubleshooting Slow PC Performance and Unwanted Browser Pages
Question
An end user is browsing the Internet when multiple browser pages open by themselves.
The user notices the PC is running slowly, even while not browsing the Internet.
Which of the following actions should the user take?
Answers
Explanations
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A. B. C. D.B.
Given the scenario, it seems likely that the user's computer has been infected by malware, which is causing multiple browser pages to open by themselves, and slowing down the computer's performance. Therefore, the user should take the following steps:
B. Install anti-malware software: This is the best course of action to take in this situation. Installing reputable anti-malware software can help detect and remove any malware that may be causing these issues. It is important to choose a reliable anti-malware software from a reputable vendor, as some malware can disguise itself as anti-malware software.
A. Update antivirus definitions: While updating antivirus definitions is always a good idea, it may not be sufficient to address the current problem, as antivirus software may not be designed to detect and remove all types of malware.
C. Enable the pop-up blocker: While enabling the pop-up blocker may prevent additional browser windows from opening, it may not address the underlying malware problem, and it may not solve the performance issues the user is experiencing.
D. Reboot the PC: While rebooting the computer can sometimes help resolve performance issues, it is unlikely to be effective in this case, as the underlying malware problem is likely still present after the reboot.
In conclusion, the best action for the user to take in this scenario is to install reputable anti-malware software to detect and remove any malware that may be causing these issues.
