Windows 10 Shared Drives and Personal Settings Issue

Resolve Windows 10 Shared Drives and Personal Settings Issue

Question

A user who is running Windows 10 logs into a machine and notices that shared drives are missing, the 'My Documents' folder is empty, and personal settings are reset.

Which of the following would be required to resolve the issue?

Answers

Explanations

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A. B. C. D.

C.

The issue described in the question indicates that the user's profile has become corrupted. This can happen due to various reasons, such as a Windows update, a system crash, or a malware infection. In order to resolve the issue, the user's profile needs to be recreated.

Option A: Remove the registry entry and rename the local account folder This option is not recommended because manually deleting registry entries can cause more harm than good. Moreover, renaming the local account folder may not resolve the issue, as the user's profile may still be corrupted.

Option B: Delete or rename the local user folder This option is not recommended because deleting or renaming the user folder will result in the loss of all the user's data, including files, documents, and settings. This may not be an acceptable solution for the user.

Option C: Run DISM and re-add the local power user account DISM stands for Deployment Image Servicing and Management. It is a command-line tool that can be used to repair Windows system files. However, running DISM and re-adding the local power user account may not resolve the issue, as the user's profile may still be corrupted.

Option D: Remove the user account in Credential Manager and restart the PC. This option is also not recommended because removing the user account from Credential Manager will not resolve the issue of a corrupted user profile. Moreover, restarting the PC may not make any difference, as the issue will persist.

In summary, none of the options presented in the question are suitable for resolving the issue. The recommended solution would be to create a new user profile for the affected user. This can be done by logging in as a different user, creating a new user account, and transferring the data from the old user account to the new one.