Troubleshooting Slow Performance on Windows 10 PCs

Command Line Solutions for Improved Windows 10 Performance

Question

A technician is working on a Windows 10 PC that is running slowly.

Which of the following commands should the technician use to correct this issue? (Choose two.)

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D. E. F.

BC.

Out of the given options, the two commands that can potentially help a technician to correct a slow-running Windows 10 PC are "chkdsk" and "dism."

  1. Chkdsk (option B) stands for "Check Disk," which is a Windows command that checks the file system and hard drive for errors, bad sectors, and other disk-related issues. When a computer's hard drive is cluttered with errors, it can result in a slow computer. Running chkdsk may help in identifying and resolving any such issues. To run the command, follow these steps:

    a. Open Command Prompt as an administrator. b. Type "chkdsk /f" and press Enter. c. If the command finds any errors, it will ask you to schedule a disk check for the next time the computer is restarted. d. Type "Y" and press Enter. e. Restart the computer, and let chkdsk run its course.

  2. Dism (option C) stands for "Deployment Image Servicing and Management." This command is used to repair Windows image files, which are critical to the functioning of the operating system. Running dism can help to repair any corrupted or damaged Windows image files that could be causing a slow computer. To run the command, follow these steps:

    a. Open Command Prompt as an administrator. b. Type "dism /online /cleanup-image /restorehealth" and press Enter. c. Wait for the command to complete its process. This may take a while, depending on the computer's speed and the number of corrupted files that need to be repaired.

The other options, such as "dir" (option A), "ipconfig" (option D), "format" (option E), and "diskpart" (option F), do not directly relate to correcting a slow-running Windows 10 PC.

  • "Dir" is a command that lists the contents of a directory. It does not fix any issues.
  • "Ipconfig" is used to display and manage IP configurations. It does not fix any issues.
  • "Format" is used to format a storage device. It would wipe out all data, and not correct the issue.
  • "Diskpart" is used to manage hard disks and partitions. It does not fix any issues.

Therefore, the correct answers are B and C, as running "chkdsk" and "dism" can help to identify and repair errors that could be causing the computer to run slowly.