Troubleshooting Short Battery Life
Question
An employee contacts the help desk because the battery in a company-provided smartphone lasts only a short period of time when the worker is in the office.
Which of the following would MOST likely reduce this symptom? (Select TWO).
Answers
Explanations
Click on the arrows to vote for the correct answer
A. B. C. D. E. F.AE.
The most likely solutions to reduce the battery life issue on the company-provided smartphone are:
Close applications when tasks are completed: Keeping multiple applications running in the background consumes battery life, and closing them when they are not in use can reduce this consumption. Hence, the employee can be advised to close the applications when tasks are completed to reduce the battery usage.
Connect to the office WiFi network automatically: When the smartphone is connected to the office WiFi network, it uses less power to transmit and receive data than when it is using cellular data. Hence, the employee can be advised to connect the phone to the office WiFi network automatically to reduce the battery usage.
The following options are not likely to reduce the battery life issue on the company-provided smartphone:
Increase the time to dim the screen automatically: Increasing the time to dim the screen may save battery life, but only to a small extent. The employee is more likely to see a significant increase in battery life by closing applications and connecting to the office WiFi network.
Increase the frequency for syncing corporate email: Increasing the frequency for syncing corporate email will increase the amount of data transferred, which will consume more battery life. Hence, this option is not likely to reduce the battery life issue on the smartphone.
Set the smartphone display to maximum brightness: Setting the smartphone display to maximum brightness will consume more battery life. Hence, this option is not likely to reduce the battery life issue on the smartphone.
Disable 802.11ac and use mobile data exclusively: Disabling 802.11ac will force the smartphone to use only mobile data, which consumes more battery life than using WiFi. Hence, this option is not likely to reduce the battery life issue on the smartphone.
