Question 148 of 160 from exam CS0-002: CompTIA CySA+

Question 148 of 160 from exam CS0-002: CompTIA CySA+

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SIMULATION - Welcome to the Enterprise Help Desk System.

Please work the ticket escalated to you in the help desk ticket queue.

INSTRUCTIONS - Click on the ticket to see the ticket details.

Additional content is available on tabs within the ticket.

First, select the appropriate issue from the drop-down menu.

Then, select the MOST likely root cause from second drop-down menu.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Tickets Details Statuses Subject Date Priority Uw) No Ticket Selected Priority Please select a ticket from the list Median
On Hold Mgr Review ApprovediClosed Priority Medium Tickets Subject Date Priority High Details #8675309 opened Priority High Category _Technical/ Bug Reports Assigned To sample @emailaddress.com Assigned Date 4/20/2021 Assets Users Approved Software Michaels reporting thatthe internet task machine 1s intermittently Subject {oozing and has lagged performance Attachments one i
*# — @Db Statuses Now On Hold Mgr Review ApprovediClosed Priority Low Medium High Tickets Details Priority #8675309 Opened Priority High igh Category Technical/ Bug Reports Assigned sample@emailaddress.com Assigned Date 4/20/2021 Info Assets Usere Approved Sottsare Host Name cu ? re > re > Close Ticket
e —£ @ BD On Hold Mgr Reviow ApprovediClosed Priority Low Mediu High Tickets Memory: Asset Tag #: Pco02 Michael 24% 68GB of 121GB free 4096 of 4096 used P2ROH11 Details 3675309 Opened iority High itegory _Technical/ Bug Reports ‘signed To sample@emailaddress.com signed Date 4/20/2021 ‘© Assets Users Approved Software fost Name cu Close Ticket
=—= © BD & Statuses Now Open On Hold Mgr Review ApprovediClosed Priority Medium High Tickets Agent Status Memory: Asset Tag # NA 36% 81GB of 121GB free 686 of 4096 used SOK6S50 Details 3675309 Opened lority High itegory _Technical/ Bug Reports signed To _sample@emailaddress.com signed Date 4/20/2021 © Assets Users Approved Software fost Name cu Close Ticket
Statuses No (On Hols Mgr Review ApprovediClosed Priority Low Medium High Tickets Subject Date Priority Details #8675309 Opened Priority High Category _Technical/ Bug Reports Assigned To sample@emailaddress.com Assigned Date 4/20/2021 Info Assets Users Software MDS Hash Notepad — 9512e1cc86a1d36teb0a290cab00087b Firefox eda iled06860877 1a32db5ac17765d Chrome 65763019 o!38aB800074823ccd2 Wuauclt — cBt7lata3aab2 st 2a2bcI4b500d00! Svchost 006172671696 10ceSI6bct314858dat Taskmgr — cbBto4datal43e62baa6a4cbo0a93074 Close Ticket

Explanations

See explanation below.

Issue " High memory Utilization Caused by " wuaucit.exe.

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