While working on an implementation project that is currently being done in a Test environment, you are using a Google cloud offering that is currently in the ‘Preview' launch stage. However, you encounter an issue during the implementation and have reached out to Google for technical support. What is the turnaround time that Google commits for its offerings in the ‘Preview' launch stage?
Click on the arrows to vote for the correct answer
A. B. C. D.Correct Answer: D.
Option A is Incorrect.
Option B is Incorrect.
Option C is Incorrect.
Option D is Correct.
There is no technical support commitment provided by Google for products in‘Preview' launch stage.
https://cloud.google.com/products#section-22Google offers a preview of its services and products to give users a chance to test and provide feedback before the final release. However, since these offerings are still in the testing phase, they may have limitations or issues that require technical support.
Regarding the turnaround time for technical support during the preview stage, Google does not commit to any specific timeframe. This is because the primary goal of the preview stage is to gather feedback and improve the product before its final release. Therefore, Google may prioritize fixing critical issues over providing immediate technical support.
That said, Google does offer technical support for its offerings in the preview stage. Users can reach out to the support team through the Google Cloud Console or by submitting a support ticket. However, the response time may vary depending on the severity and complexity of the issue. In some cases, it may take longer than 72 hours to receive a response.
In summary, there is no specific commitment for turnaround time for technical support during the preview stage. While users can still reach out to Google for support, the response time may vary, and critical issues may take priority over immediate technical support.