While working on an implementation project that is currently being done in a Test environment, you are using a Google cloud offering that is currently in the ‘Preview' launch stage. However, you encounter an issue during the implementation and have reached out to Google for technical support. What is the turnaround time that Google commits for its offerings in the ‘Preview' launch stage?
Click on the arrows to vote for the correct answer
A. B. C. D.Correct Answer: D.
Option A is Incorrect.
Option B is Incorrect.
Option C is Incorrect.
Option D is Correct.
There is no technical support commitment provided by Google for products in‘Preview' launch stage.
https://cloud.google.com/products#section-22When a Google Cloud offering is in the "Preview" launch stage, it means that the product is still in development and is not yet generally available to customers. During this phase, Google may offer limited technical support to customers who are testing the product.
In general, Google does not commit to a specific turnaround time for technical support requests during the Preview stage. This is because the product is still being developed, and there may be a higher level of uncertainty and variability in terms of its behavior and performance.
However, Google may provide best-effort technical support during the Preview stage, which means that they will try to respond to support requests as quickly as possible, but there are no guarantees. In some cases, Google may also offer online documentation, forums, or other resources to help customers troubleshoot issues on their own.
It's important to note that using a product in Preview stage is not recommended for production workloads, as it may have known or unknown issues and may undergo significant changes before becoming generally available. Therefore, it is advisable to use Preview products for testing and evaluation purposes only, and not for mission-critical or production workloads.