Automated Conversation Starters for Dynamics 365 Sales | Microsoft MB-210 Exam

Automated Conversation Starters for Dynamics 365 Sales

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You are a Dynamics 365 Sales system administrator.

The sales team wants to use automated conversation starters.

You need to ensure that the controls are available to developers.

Solution: Remove any subscriptions associated with Microsoft Relationship Sales and disable JavaScript.

Does the solution meet the goal?

Answers

Explanations

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A. B.

B.

Based on the provided solution, the answer is "B. No." This solution does not meet the goal of providing controls for automated conversation starters for the sales team.

The proposed solution involves removing subscriptions associated with Microsoft Relationship Sales and disabling JavaScript. However, this solution does not address the requirement of providing controls for developers to create automated conversation starters. Removing subscriptions and disabling JavaScript may have unintended consequences and could potentially impact other aspects of the system.

To provide controls for developers to create automated conversation starters, the system administrator should consider enabling the Virtual Assistant feature in Dynamics 365 Sales. Virtual Assistant is a pre-built AI solution that allows for the creation of custom chatbots and automated conversation starters. The Virtual Assistant feature includes an easy-to-use design canvas, a natural language processing engine, and integration with various channels such as Microsoft Teams and Facebook Messenger.

Enabling the Virtual Assistant feature would allow developers to create automated conversation starters for the sales team, while still maintaining the integrity of the system and minimizing the risk of unintended consequences. Therefore, the proposed solution in the question is not sufficient to meet the stated goal.