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A company uses Dynamics 365 Sales.
You create a playbook to send documents to new sales managers.
You need to configure the system to record all activity associated with each playbook.
Solution: Enable auditing on for the Playbook Activity entity.
Does the solution meet the goal?
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A. B.B.
Activity tracking is enabled in the Playbook template.
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/track-playbook-activitiesThe proposed solution, which is to enable auditing on the Playbook Activity entity, will meet the goal of recording all activity associated with each playbook.
Auditing in Dynamics 365 allows for tracking changes to records and monitoring user activity within the system. By enabling auditing on the Playbook Activity entity, any changes made to records associated with the entity will be tracked and recorded in the audit log. This includes changes made to the playbook activity records such as creation, modification, and deletion of the record.
Enabling auditing on the Playbook Activity entity will allow the company to track all activity associated with each playbook, providing a comprehensive record of changes and actions taken. This information can be useful for compliance purposes, identifying areas for improvement, and assessing the effectiveness of the playbook.
Therefore, the answer is A. Yes, the proposed solution will meet the goal of recording all activity associated with each playbook.