Key Features of Cisco Unified Communications Manager Serviceability APIs

AE.

The two key features of Cisco Unified Communications Manager (CUCM) Serviceability APIs are:

A. Save alarms and events for troubleshooting: CUCM Serviceability APIs provide a mechanism to capture alarms and events generated by CUCM and store them for later analysis. This can be useful for troubleshooting issues that may occur on the CUCM system or its components. The saved alarms and events can provide valuable insights into the root cause of the issue and help in identifying the necessary steps to resolve it.

E. Real-time monitoring of components: CUCM Serviceability APIs provide a real-time monitoring mechanism to monitor the status and health of various components in the CUCM system. This includes monitoring of servers, devices, and services running on the system. Real-time monitoring can help in detecting issues as they occur and allow for timely resolution of the issue before it becomes a bigger problem.

B, C, and D are not correct options as they do not relate to the key features of CUCM Serviceability APIs. Connecting to serial console on phone hardware, configuring firewall rules on phone hardware, and scanning servers and devices for malware are not part of CUCM Serviceability APIs.