Wireless Connectivity Issues at Branch Office: Probable Causes and Solutions

Causes of Dropping Connections and Unusable Network Speeds

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Question

A network technician receives a call from a branch office about a problem with its wireless connectivity.

The user states the office is hosting a large meeting that includes some online training with local businesses.

The guest users have all brought devices to connect to the guest network at the branch office.

All users are connected to a single WAP and are reporting that connections keep dropping and network spends are unusable.

Which of the following is the MOST likely cause of this issue?

A.

DHCP exhaustion B.

Channel overlapping C.

Interference D.

Overcapacity.

D.

Explanations

A network technician receives a call from a branch office about a problem with its wireless connectivity.

The user states the office is hosting a large meeting that includes some online training with local businesses.

The guest users have all brought devices to connect to the guest network at the branch office.

All users are connected to a single WAP and are reporting that connections keep dropping and network spends are unusable.

Which of the following is the MOST likely cause of this issue?

A.

DHCP exhaustion

B.

Channel overlapping

C.

Interference

D.

Overcapacity.

D.

The most likely cause of the issue with the wireless connectivity in the branch office during a large meeting with guest users is overcapacity.

When a large number of devices are connected to a single wireless access point (WAP), the network can become overloaded and struggle to maintain stable connections for all devices. This can cause connections to drop and network speeds to become unusable, as described in the scenario.

DHCP exhaustion occurs when all available IP addresses have been assigned to connected devices, which can cause connectivity issues, but it is unlikely to be the cause in this scenario since the issue is related to stable connections and network speeds rather than IP address assignment.

Channel overlapping can also cause connectivity issues in a wireless network, as multiple devices may attempt to transmit data on the same channel, leading to interference and data loss. However, this is less likely to be the cause of the issue in this scenario since the problem is related to a high number of devices rather than channel interference.

Interference can also cause connectivity issues in a wireless network, but it is less likely to be the cause in this scenario since the issue is related to a high number of devices rather than interference from external sources.

Overall, the most likely cause of the issue is overcapacity, as too many devices are connected to a single WAP, causing the network to become overloaded and struggle to maintain stable connections and network speeds.