Troubleshooting Network Connectivity Issues: Cable Pairs Open

Remedy for Network Connectivity Issue: Cable Pairs Open

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Question

A network technician is assisting a user who has relocated to a newly constructed office space.

The user has no network connectivity.

A cable tester was used on the port and is reporting that the pairs are open.

Which of the following should be used to remedy this problem?

A.

Loopback adapter B.

Tone generator C.

Multimeter D.

Punchdown tool.

D.

Explanations

A network technician is assisting a user who has relocated to a newly constructed office space.

The user has no network connectivity.

A cable tester was used on the port and is reporting that the pairs are open.

Which of the following should be used to remedy this problem?

A.

Loopback adapter

B.

Tone generator

C.

Multimeter

D.

Punchdown tool.

D.

In this scenario, the user has no network connectivity in a newly constructed office space, and the cable tester is reporting that the pairs are open. This suggests that the cabling for the network connection may not be properly terminated, which means that the cable is not properly connected to the wall jack or patch panel.

To remedy this problem, the network technician should use a punchdown tool. A punchdown tool is used to terminate and connect wires to a punchdown block, which is a common component in networking infrastructure for terminating and connecting wires.

The punchdown tool works by inserting the wire into the appropriate slot on the punchdown block and then punching it down with a sharp edge to cut and strip the wire. This creates a solid, reliable connection that can transmit data reliably.

In this scenario, the network technician should use the punchdown tool to terminate the wires properly and ensure that the cable is properly connected to the wall jack or patch panel. This should resolve the issue and provide the user with network connectivity.

The other options provided in the question are not suitable for this scenario. A loopback adapter is used to test the network connection on a device, and it would not be useful in this situation. A tone generator is used to identify a cable by sending a signal down the cable, but it would not help in this situation where the cable is already identified but not properly terminated. A multimeter is used to measure electrical values, but it would not be useful for identifying or resolving an issue with network connectivity.