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Question 72

Your company uses ServiceNow for incident management.

You develop an application that runs on Azure.

The company needs to generate a ticket in ServiceNow when the application fails to authenticate.

Which Azure Log Analytics solution should you use?

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Explanation (click to expand)

The IT Service Management Connector (ITSMC) allows you to connect Azure and a supported IT Service Management (ITSM) product/service.

ITSMC supports connections with the following ITSM tools:

ServiceNow

System Center Service Manager

Provance

Cherwell

With ITSMC, you can -

Create work items in ITSM tool, based on your Azure alerts (metric alerts, Activity Log alerts and Log Analytics alerts).

Optionally, you can sync your incident and change request data from your ITSM tool to an Azure Log Analytics workspace.

References (click to expand)

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