Why Reviewing and Acting on System and Performance Monitoring Reports is Crucial

A.

The MOST effective plan of action for the company to address the issue of large and unmanageable reports generated by the system and performance monitoring software is to use analytical tools to produce exception reports from the software (Option A).

Explanation: Option A suggests using analytical tools to produce exception reports from the system and performance monitoring software. Exception reports highlight unusual or significant events, deviations, or exceptions from the norm, and these reports are often shorter and more focused than standard reports. By using analytical tools to generate exception reports, the company can quickly identify and prioritize critical issues that require attention, and therefore can take prompt corrective action. This approach can help reduce the overall volume of reports, as well as ensure that relevant issues are not overlooked due to information overload.

Option B, re-installing the system and performance monitoring software, is unlikely to address the underlying issue of large reports, and it would be an expensive and disruptive solution. Moreover, it would not guarantee that the new reports generated would be more manageable.

Option C, evaluating replacement systems and performance monitoring software, may be a useful step if the current software is outdated or not suitable for the company's needs. However, it is not a practical solution if the current system and performance monitoring software is adequate except for the issue of large reports.

Option D, restricting the functionality of system monitoring software to security-related events, is not recommended. By limiting the functionality of the monitoring software, the company could miss critical performance or system issues that are not directly related to security.