Question 12 of 124 from exam MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant

Question 12 of 124 from exam MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant

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Question

DRAG DROP - You are a Dynamics 365 system administrator.

Your customer service team must define goal metrics to track and measure all resolved cases.

You need to create a goal metric with a rollup field.

In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

Select and Place:

Actions Create a new rollup field. Define the metric. Enter metric and amount data types. Specify details about the source data that rolls up. ‘Specify the date field that determines the goal period that the records will roll up into. Specify the rollup field to track against goals. Answer Area ©O@

Explanations

Actions Create a new rollup field. Define the metric. Enter metric and amount data types. Specify details about the source data that rolls up. ‘Specify the date field that determines the goal period that the records will roll up into. Specify the rollup field to track against goals. Answer Area Define the metric. Enter metric and amount data types. Create a new rollup field. © Specify the rollup field to track against goals. Specify details about the source data that rolls up. Specify the date field that determines the goal period that the records will roll up into. ©O@

References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit-goal-metric.

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