Question 23 of 124 from exam MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant

Question 23 of 124 from exam MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant

Question

HOTSPOT - A client plans to implement a case resolution process.

Which field types does the Case Resolution form use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Hot Area:

Answer Area
Field Text

Resolution type

Resolution

Total time

Billable time

Remarks

Option type

Option set
Text
Calculated

Option set
Text
Calculated

Option set
Text
Calculated

Option set
Whole number
Calculated

(Option set
Text
Calculated

Explanations

Answer Area
Field Text

Resolution type

Resolution

Total time

Billable time

Remarks

Option type

Option set
Text
Calculated

Option set
Text
Calculated

Option set
Text
Calculated

Option set
Whole number
Calculated

(Option set
Text
Calculated