Northern Trail Outfitters | Updating User Access for Importing Contact Lists

How to Update User Access for Importing Contact Lists in Salesforce Marketing Cloud

Question

Northern Trail Outfitters wants a business analyst to import contact lists. The analyst has the following Marketing Cloud roles: Marketing Cloud Channel Manager and Marketing Cloud Viewer. The analyst logged in but is unable to import contact lists.

How should the user be updated to allow the analyst the appropriate access?

Answers

Explanations

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A. B. C.

B

Based on the given scenario, the business analyst who has Marketing Cloud Channel Manager and Marketing Cloud Viewer roles is unable to import contact lists. This indicates that the user does not have the appropriate permission to perform this task.

To allow the analyst to import contact lists, we need to provide the user with the required permission. From the given options, we can evaluate each of them:

A. Add Marketing Cloud Security Administrator: Adding a Marketing Cloud Security Administrator role to the user is not the best solution as it grants administrative level access to the user. The Security Administrator role has privileges to create and manage user accounts, business units, and other security-related tasks that are not required for the analyst to import contact lists.

B. Remove Marketing Cloud Viewer: Removing the Marketing Cloud Viewer role from the user will not provide the necessary permission to import contact lists. The Viewer role provides read-only access to the Marketing Cloud, which means the user can only view data and cannot perform any actions.

C. Add Distributed Sending User: The Distributed Sending User role is the appropriate role to grant the user the required permission to import contact lists. This role allows users to import and export data, create and manage data extensions, and send emails from a shared IP address.

Therefore, the correct option to provide the user with the necessary access to import contact lists is to add the Distributed Sending User role.