Cisco Exam 200-301: Implementing and Administering Cisco Solutions

Cloud Service Models for Software Installation, Management, and Updates


A manager asks a network engineer to advise which cloud service models are used so employees do not have to waste their time installing, managing, and updating software that is only used occasionally. Which cloud service model does the engineer recommend?



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The cloud service model that the network engineer should recommend to the manager to eliminate the need for employees to install, manage, and update software that is only used occasionally is Software-as-a-Service (SaaS).

Software-as-a-Service (SaaS) is a cloud computing model where software applications are provided to users over the internet as a service on-demand. In this model, the cloud service provider hosts and manages the software, which is accessed by users via a web browser or mobile app. SaaS allows users to access the software from anywhere, using any device with an internet connection, without having to install and manage the software locally.

By using SaaS, employees can save time that would have been spent installing and managing software locally, which can be especially useful for software that is only used occasionally. Additionally, SaaS providers typically handle software updates and maintenance, which means employees don't have to worry about keeping their software up to date.

Infrastructure-as-a-Service (IaaS) provides virtualized computing resources over the internet, such as virtual machines, storage, and networking, allowing organizations to build and manage their own infrastructure in the cloud. Platform-as-a-Service (PaaS) provides a platform for developing, testing, and deploying software applications, allowing organizations to focus on the development and deployment of their applications, without having to worry about the underlying infrastructure.

Business Process as a Service (BPaaS) is a cloud computing model that provides a combination of software and services to support business processes such as accounting, payroll, or customer service. BPaaS is typically used for business-critical processes that are outsourced to a third-party provider.

Therefore, the most appropriate cloud service model that the network engineer should recommend to the manager is Software-as-a-Service (SaaS).