Scheduled System Maintenance: Cloud Kicks Admin's Guide | Salesforce Exam Answer

Scheduled System Maintenance

Question

The Cloud Kicks admin is planning to deploy new functionality as part of its quarterly update process. The consultant has recommended complying the update outside of business hours to avoid Impacting users.

Where should the consultant direct the admin to check for scheduled system maintenance?

Answers

Explanations

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A. B. C. D.

D

The consultant should direct the Cloud Kicks admin to check for scheduled system maintenance on the Salesforce Trust website. The correct answer is option D.

Salesforce Trust is the official website provided by Salesforce that provides information about the overall system performance, availability, and security of the Salesforce platform. It serves as a central hub for users to access real-time information regarding system status, maintenance, and any potential disruptions.

On the Salesforce Trust website, users can find the "Trust Status" page, which provides details about the current and upcoming system maintenance activities. This page offers transparency and ensures that users are informed about any scheduled downtime or updates that may impact their Salesforce instance.

By regularly checking the Trust Status page, the Cloud Kicks admin can stay up to date with any planned maintenance windows and schedule their own updates accordingly. This allows them to deploy new functionality outside of business hours, minimizing the impact on users and ensuring a smooth user experience.

The other options listed in the question are not appropriate for checking scheduled system maintenance:

A. Company Profile: The Company Profile is a feature within Salesforce that contains information specific to the organization using Salesforce. It typically includes details about the company, its users, and the Salesforce configuration. System maintenance information would not be found in the Company Profile.

B. Trailblazer Community: The Trailblazer Community is an online platform provided by Salesforce for users to connect, collaborate, and learn from each other. While it can be a valuable resource for finding answers to questions and engaging with other Salesforce users, it is not the primary source for information about scheduled system maintenance.

C. Trailhead: Trailhead is Salesforce's online learning platform that offers a variety of self-paced training modules and educational content related to Salesforce products and features. While Trailhead provides valuable resources for learning and enhancing Salesforce skills, it is not the appropriate place to check for scheduled system maintenance.