Which two categories are state-based greetings on Cisco Unity Express? (Choose two.)
Click on the arrows to vote for the correct answerA. B. C. D. E. F.
State-based greetings are pre-recorded messages that are played to callers based on the current state or status of the person they are trying to reach. Cisco Unity Express supports several categories of state-based greetings, including the following:
Vacation: This type of greeting is used when the person is on vacation or out of the office for an extended period. The greeting can provide information about the duration of the absence, alternative contacts, or instructions for urgent matters.
Extended Absence: This type of greeting is used when the person is away for an extended period of time, such as for medical leave or sabbatical. The greeting can provide more detailed information about the duration of the absence and alternative contacts.
Closed: This type of greeting is used when the person is unavailable for an indefinite period, such as when the office is closed for a holiday or during non-business hours. The greeting can provide information about when the office will reopen and alternative contacts.
Internal: This type of greeting is used when the person is available but cannot take calls at the moment, such as during a meeting or while on another call. The greeting can provide instructions for leaving a message or indicate when the person is expected to be available.
Alternate: This type of greeting is used to provide an alternative way of contacting the person, such as a mobile phone number or email address.
In summary, the two categories of state-based greetings on Cisco Unity Express are Vacation and Extended Absence.