CCIE Collaboration Exam: Call Hunt Mechanism for Voice Hunt Group in Cisco Unified Communications Manager Express Router

Voice Hunt Group Call Hunt Mechanism

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Question

Which call hunt mechanism is only supported by the voice hunt group in a Cisco Unified Communications Manager Express router?

Answers

Explanations

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A. B. C. D. E.

D.

Parallel Hunt-Group, allows a user to dial a pilot number that rings 2-10 different extensions simultaneously.

The first extension to answer gets connected to the caller while all other extensions will stop ringing.

A timeout value can be set whereas if none of the extensions answer before the timer expires, all the extensions will stop ringing and one final destination number will ring indefinitely instead.

The final number could be another voice hunt-group pilot number or mailbox.

The following features are supported for Voice Hunt-Group: -> Calls can be forwarded to Voice Hunt-Group -> Calls can be transferred to Voice Hunt-Group -> Member of Voice Hunt-Group can be SCCP, ds0-group, pri-group, FXS or SIP phone/trunk -> Max member of Voice Hunt-Group will be 32

The correct answer is D. parallel.

A call hunt group is a feature in Cisco Unified Communications Manager Express (CUCME) that allows incoming calls to be distributed among a group of extensions or lines. When a call is made to a hunt group, the system uses a predetermined algorithm to determine which line or extension in the group should receive the call.

The available call hunt mechanisms in CUCME are:

A. Sequential: The system searches for the first available extension or line in a predefined list. If the first extension is busy or does not answer, the system moves to the next extension in the list.

B. Peer: The system distributes calls among a group of extensions or lines based on their availability status. If all lines or extensions are available, the call is distributed evenly among them. If some lines or extensions are busy, the system distributes the call among the available lines or extensions.

C. Longest Idle: The system distributes calls to the extension or line that has been idle the longest.

D. Parallel: The system distributes calls to all available extensions or lines simultaneously. This is the only hunt mechanism supported by the voice hunt group in CUCME.

E. Overlay: The system distributes calls to a predefined list of extensions or lines. If all lines or extensions in the list are busy, the system distributes the call to another list of extensions or lines.

In summary, the only call hunt mechanism supported by the voice hunt group in a Cisco Unified Communications Manager Express router is the parallel mechanism, which distributes calls to all available extensions or lines simultaneously.