Which two softkeys can be offered on a Cisco IP Phone 7965, running SCCP firmware, when it is in Connected Conference state? (Choose two)
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A. B. C. D. E. F.AF.
When a Cisco IP Phone 7965 is in the Connected Conference state, the phone is participating in a conference call. During this time, the following softkeys can be offered on the phone:
Confrn: This softkey is used to add another participant to the conference call. When pressed, it puts the current call on hold and initiates a new call to the desired participant. Once the participant answers the call, the conference bridge merges the calls into a single conference call.
RmLstC: This softkey is used to remove the last participant that was added to the conference call. It is only available to the conference initiator.
Therefore, the correct answers are C (Join) and D (RmLstC).
Option A (EndCall) is a standard softkey that is available on most Cisco IP Phones, regardless of their current state. Option B (Trnsfer) and E (Select) are not applicable during a conference call as they relate to call transfer and call selection respectively, which are not part of the conference feature.