Which two categories are state-based greetings on Cisco Unity Express? (Choose two.)
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A. B. C. D. E. F.Explanation.
Beginning in version 7.1, you can configure multiple greetings.
These greetings fall into the following three categories: " Standard greetings " Alternate greetings This category includes the following types of greetings: "" Alternate "" Meeting "" Vacation "" Extended absence " State-based greetings: This category includes the following types of greetings: "" Busy "" Closed "" Internal References: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/administrator/AA_and_VM/guide/vmadmin_book/vmconfig.html.
Cisco Unity Express is a voice messaging and automated attendant system that provides various options for call handling, including state-based greetings. State-based greetings are greetings that play based on the current state or status of the user. These greetings can be customized to meet the specific needs of the user and can be changed as necessary. The two categories of state-based greetings on Cisco Unity Express are:
B. Vacation: This category is used to create greetings that play when the user is on vacation or out of the office. When a user sets their status to vacation, the vacation greeting will play when a caller tries to reach them. The vacation greeting can be customized to provide specific information about the user's availability and when they will be returning.
D. Closed: This category is used to create greetings that play when the user is not available to take calls. When a user sets their status to closed, the closed greeting will play when a caller tries to reach them. The closed greeting can be customized to provide information about the user's availability and when they will be able to return calls.
The other answer choices are incorrect:
A. Meeting: This category is not a state-based greeting option on Cisco Unity Express.
C. Internal: This category is not a state-based greeting option on Cisco Unity Express.
E. Alternate: This category is not a state-based greeting option on Cisco Unity Express.
F. Extended Absence CD: This category is not a state-based greeting option on Cisco Unity Express.
In summary, the two categories of state-based greetings on Cisco Unity Express are Vacation and Closed.