Cisco Unity Express Trigger Types | Exam 400-051 Answer

Trigger Types for Cisco Unity Express Applications

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Question

In addition to SIP triggers, which two trigger types can invoke applications on Cisco Unity Express? (Choose two.)

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Cisco Unity Express (CUE) is an integrated messaging system designed for small and medium-sized businesses that allows for voice and fax messages to be managed in a unified messaging platform. It can be integrated with Cisco Unified Communications Manager (CUCM) to provide advanced call handling capabilities.

CUE allows for different types of triggers to invoke applications. These triggers allow CUE to respond to events or actions on the network, such as incoming calls, voicemails, and messages.

In addition to SIP triggers, which are used to invoke CUE applications based on SIP events, there are several other trigger types that can be used:

  1. HTTP Trigger: This trigger type allows CUE applications to be invoked using HTTP requests. For example, a web application could send an HTTP request to CUE to initiate a call, play a message, or perform some other action.

  2. IMAP Trigger: This trigger type allows CUE applications to be invoked based on incoming email messages. When an email is received by CUE, it can trigger an application to perform some action, such as sending a voicemail message or forwarding the email to another user.

The other trigger types listed in the answer choices are not valid trigger types for Cisco Unity Express.

  • VoiceView is a feature of Cisco Unity Connection that allows users to access and manage their voicemail messages from a web interface.
  • JTAPI (Java Telephony Application Programming Interface) is a Java-based API used to develop applications that interact with Cisco Unified Communications Manager.
  • Cisco Unified CM telephony refers to the integration between CUE and CUCM to provide advanced call handling capabilities, but it is not a trigger type.
  • Voice mail is a feature of Cisco Unity Express and not a trigger type.

In conclusion, the two trigger types that can invoke applications on Cisco Unity Express in addition to SIP triggers are HTTP and IMAP triggers.