Accessing Secure Cisco Unity Connection Voice Messages in Exchange Mailbox | Single Inbox Deployment

Accessing Secure Cisco Unity Connection Voice Messages in Exchange Mailbox

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Question

Which statement about accessing secure Cisco Unity Connection voice messages in an Exchange mailbox in a Single Inbox deployment is true?

Answers

Explanations

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A. B. C. D. E.

B.

Users can listen to a secure voice message if they use the Outlook email client with the ViewMail add-in.

Because in this integration Outlook integrates with unity as secresmapclient.

In a Single Inbox deployment, Cisco Unity Connection and Microsoft Exchange are integrated to provide unified messaging services to users. Single Inbox allows users to access their voice messages from their Exchange mailbox, alongside their email messages.

When it comes to accessing secure voice messages in an Exchange mailbox, there are a few factors to consider. Secure voice messages are those that are protected by PIN authentication or other security measures.

Option A states that users can listen to a secure voice message if they use the Outlook email client. This is not entirely accurate. While it is true that users can access their voice messages through Outlook, they will only be able to listen to secure voice messages if they have first authenticated through Cisco Unity Connection. In other words, they will need to enter their PIN or follow other authentication procedures before they can listen to the message.

Option B is the correct answer. Users can listen to a secure voice message if they use the Outlook email client with the ViewMail add-in. The ViewMail add-in provides additional functionality for accessing and playing back voice messages in Outlook, including the ability to authenticate and listen to secure voice messages.

Option C states that users can listen to a secure voice message with email clients other than Outlook if they have installed the ViewMail add-in. This is not accurate. The ViewMail add-in is only available for the Outlook email client, and cannot be installed on other email clients.

Option D is incorrect. Users can listen to secure voice messages in Exchange with the appropriate authentication, as explained in options A and B.

Option E is also incorrect. While voice messages may be stored on both the Cisco Unity Connection server and the Exchange server in a Single Inbox deployment, this is not directly related to the ability to access or listen to secure voice messages.