Which Cisco IM and Presence service is responsible for logging all IM traffic that passes through the IM and Presence server to an external database for IM compliance?
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The Cisco Unified Presence XCP Message Archiver service supports the IM Compliance feature.
The IM Compliance feature logs all messages sent to and from the Cisco Unified Presence server, including point-to-point messages, and messages from adhoc (temporary) and permanent chat rooms for the Chat feature.
Messages are logged to an external Cisco-supported database.
The Cisco IM and Presence service that is responsible for logging all IM traffic that passes through the IM and Presence server to an external database for IM compliance is the Cisco XCP Message Archiver.
The Cisco XCP Message Archiver is a service that provides message archiving and retrieval functionality for the Cisco IM and Presence platform. It allows organizations to meet regulatory requirements for message retention and enables them to search and retrieve archived messages for compliance or legal reasons.
The Cisco XCP Message Archiver works by capturing messages as they pass through the IM and Presence server and storing them in an external database. The database can be an SQL database or a third-party database that supports the archiving interface.
When a user sends an instant message, the message is first processed by the Cisco Presence Engine, which determines the routing and delivery of the message. The message is then passed to the Cisco XCP Connection Manager, which manages the connection between the IM and Presence server and the client. Finally, the message is captured by the Cisco XCP Message Archiver, which logs the message to the external database.
The Cisco XCP Message Archiver also provides a web-based interface for searching and retrieving archived messages. Administrators can search for messages based on various criteria, such as sender, recipient, date, and keywords. Once the search results are displayed, administrators can view the messages in their original format or export them to a file for further analysis.
In summary, the Cisco XCP Message Archiver is responsible for logging all IM traffic that passes through the IM and Presence server to an external database for IM compliance. It captures messages as they pass through the server and stores them in an external database for regulatory compliance and legal reasons.