Cisco Unified CM Features Affected by Application Dial Rules

Cisco Unified CM Features

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Question

Which three Cisco Unified CM features are affected by Application Dial Rules? (Choose three.)

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Explanation.

Application Dial Rules (ADR) is a feature in Cisco Unified Communications Manager (Unified CM) that allows administrators to manipulate the digits dialed by users when making calls. This feature is used to provide consistency in the dialing plan and to address specific dialing requirements in different regions.

The following are the three Cisco Unified CM features that are affected by Application Dial Rules:

  1. Device Mobility: Device Mobility is a feature that allows users to roam between different locations while retaining their device profile and settings. Device Mobility works by identifying the user's current location and associating it with a specific device pool. Application Dial Rules can be applied to device mobility to modify the dial plan based on the user's current location.

For example, if a user is traveling to a different country, Application Dial Rules can be used to add the appropriate country code to the dialed number automatically, without requiring the user to dial the country code manually.

  1. Unified Mobility: Unified Mobility is a feature that allows users to receive calls on multiple devices such as their desk phone, mobile phone, or tablet. Application Dial Rules can be used to manipulate the digits dialed by the user on their mobile phone, for example, to add a prefix or suffix to the dialed number.

  2. Web Dialer: Web Dialer is a feature that allows users to initiate calls from a web-based application such as a corporate directory or CRM system. Application Dial Rules can be applied to Web Dialer to modify the dialed number based on specific requirements. For example, if international dialing is required, Application Dial Rules can be used to add the appropriate country code automatically.

In summary, the three Cisco Unified CM features that are affected by Application Dial Rules are Device Mobility, Unified Mobility, and Web Dialer. These features can be manipulated using ADR to modify the dialed number based on specific requirements, such as adding prefixes or suffixes or applying different dial plans based on the user's current location.